Reference

How tombula Handles Your Personal Information

This Privacy Policy covers exactly what data tombula collects when you open an account, make a deposit through PayPal, Venmo, or Play+, or browse our lobby from your phone.

Account data transparencyPayPal, Venmo, Play+ payment contextMobile access & device dataYour right to access or deleteUS-state eligible accounts only
tombula How tombula Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply the same security discipline to your personal data that we apply to payment processing — layered access controls, encrypted storage, and strict internal data-handling policies so that account information stays where it belongs.

Encrypted Storage Account data — including identity documents and payment reference IDs for PayPal, Venmo, and Play+ — is stored with encryption at rest and in transit using SSL protocols.
Cookies and Tracking We use session cookies to keep your lobby state intact across page loads. Analytics cookies are only set after you accept them via the cookie banner on your first visit.
Retention and Deletion We keep your data for as long as your account is open and for the legally required period after closure. Submit a verified deletion request and we will process it in line with applicable state-law timelines.
Third-Party Sharing We share your data only with payment processors, identity-verification providers, and state regulators in eligible states where required. We do not sell personal data to advertisers.
REACH OUR TEAM

Contact Us About Your Privacy Rights

Team online

Live Chat

Open the chat widget in your account dashboard to ask about data access, correction requests, or to flag a privacy concern directly with our support team.

Email Support

Send a detailed request to our privacy contact address shown in your account settings. We aim to respond to data-access and deletion requests within the timeframe required by applicable state law.

Account Settings

Some data preferences — like marketing email opt-outs and cookie choices — can be changed directly inside your account settings without contacting support at all.

Common Questions About Your Data and This Policy

Here are the questions our account holders ask most about how tombula handles personal data — covering access rights, payment data, cookies, and how to get in touch.

We collect your name, email, date of birth, and payment method details — such as a PayPal reference or Play+ card activity. Identity documents are collected where state law requires verification.

No. We receive only a transaction token from PayPal or Venmo after your authorization. Your wallet login and password never pass through or get stored on our servers.

Contact us via live chat or the email address in your account settings. Submit a verified request and we will provide your data within the timeframe set by applicable state law.

Yes. Send a verified deletion request through live chat or email support. We will remove your data except for records we are legally required to retain after account closure.

We use session cookies for lobby continuity and optional analytics cookies. You can decline analytics cookies via the cookie banner on your first visit or update your choice in account settings.

Only with payment processors like PayPal and Play+, identity-verification partners, and state regulators in eligible states. We do not sell or rent your personal information to advertisers or data brokers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.