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What You Agree To When You Use tombula

Access to tombula depends on your state's laws — availability is limited to eligible states where local law permits. These pages spell out your rights, our obligations, and the rules that keep your account, your data, and your PayPal, Venmo, or Play+ transactions protected.

State-eligible access onlyAccount data rightsPayPal, Venmo, Play+ transaction termsPrivacy and cookie policyContact and dispute paths
tombula What You Agree To When You Use tombula
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Records

Your account data does not get sold to third parties. We collect what we need to operate your account, process payments through PayPal, Venmo, or Play+, and comply with state reporting obligations — nothing beyond that. Here's what that looks like in practice.

Cookie Policy

We use cookies to keep your session active across mobile and desktop. You can review and adjust cookie preferences in your account settings under Privacy without losing your saved payment methods.

Data Retention

Transaction records and identity documents are held for the period required by applicable state law. After that window closes, personal data is deleted or anonymized from our active systems.

Account Security

Your account is protected by SSL encryption on every page load and an OTP verification step when you log in from an unrecognized device — including switching between your phone and a desktop browser.

Data Request Process

You can request a copy of the personal data we hold or ask us to correct inaccurate records. Submit the request through the email support channel; we'll confirm receipt and respond within the timeline state law requires.

POLICY CONTACT PATHS

Reach Us About Legal or Account Questions

Have a question about your rights, a data request, or a term you want clarified? Our account support team handles legal and policy inquiries through the channels below. For faster routing, include your account email and the specific policy section you're asking about.

Live Chat Open the chat widget from your account dashboard. Legal and policy questions are routed to a dedicated queue — responses come back during staffed hours.
Email Support Send your policy or data request to our support address found in your account settings. Include your registered email and the specific section or transaction in question.
Account Help Center The Help Center in your account menu covers terms, privacy rights, and dispute steps with article links. Search by topic or browse the legal section directly.

Common Questions About tombula Policies

These are the questions we hear most often about account rights, data handling, and what our terms actually mean for you as someone accessing the platform from an eligible US state.

Access depends entirely on your state's laws. The platform checks your location at login and restricts access in states where online wagering is not currently authorized under local law.

We collect your name, date of birth, contact details, and payment information needed to process PayPal, Venmo, or Play+ transactions. We also collect device and session data for security purposes.

Yes. Submit a deletion request through our email support channel. Note that records tied to financial transactions may need to be retained for the period required by state regulations before deletion can occur.

Before your first cash-out, you'll be asked to upload a government-issued ID and sometimes a proof-of-address document. The review follows a documented path and you'll get a status update by email.

Your account terms stay the same, but access may be restricted if the new state doesn't permit online wagering. The platform checks your location each session and adjusts eligibility automatically.

We send an email to your registered address before any material change takes effect. Minor clarifications may be updated without notice, but anything affecting your account rights or payment terms gets a heads-up first.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.